Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Reservation Agent. This is an excellent opportunity to join a dynamic and growing company that values its employees and offers opportunities for career advancement.

Duties

- Answer incoming customer calls and respond to inquiries or concerns

- Provide information about products and services

- Maintain accurate customer records in the database

- Follow up with customers to ensure satisfaction

- Collaborate with other departments to resolve customer issues

Qualifications

-Bilingual: Spanish/English

- Excellent communication skills, both verbal and written

- Strong phone etiquette and active listening skills

- Ability to multitask and prioritize tasks effectively

- Proficient in data entry and computer navigation

- Previous experience in customer service or a related field is preferred

- Ability to work in a fast-paced environment while maintaining attention to detail

At our company, we value our employees and offer opportunities for growth, and a supportive work environment. If you are passionate about providing exceptional customer service and thrive in a team-oriented setting, we would love to hear from you.

Please note that this position is located in Miami Florida

Job Type: Full-time

Pay: $14.50 - $15.00 per hour

Experience level:

• No experience needed

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person