4 Jobs
Group Solutions is Hiring a Customer Success Manager - 2057379 Near Agoura Hills, CA
Job Description
Customer Relations Specialist (Part-Time to Full-Time)
Location: 27489 Agoura Rd, Agoura Hills, CA 91301
About Group Solutions: Group Solutions connects exceptional facilitators with substance use and mental health treatment facilities. We seek a tech-savvy Customer Relations Specialist to support our dynamic group placement operations.
Key Responsibilities
Manage Scheduling: Coordinate and manage group placements, confirming availability and rates with facilitators.
Facilitate Communications: Serve as the main point of contact for facilitators and facilities, handling last-minute changes and troubleshooting issues.
Provide On-Call Support: Assist facilitators with software login issues and other technical problems.
Create Content: Create content for mass emails/PSAs that are sent out to our clients and customers as needed.
Key Requirements
- Must be tech-savvy!!!
- Prior experience in the substance use and mental health treatment industry, with a solid understanding of the group therapy process and facility operations.
- Outstanding communication skills and professional presentation.
- High level of self-organization and ability to manage multiple tasks simultaneously.
Apply Now! If you have the skills and experience were looking for and are ready to make a significant impact in a growing organization, we would love to hear from you!
Job Summary
Full Time
$86k-115k (estimate)
06/28/2024
07/15/2024
The following is the career advancement route for Customer Success Manager - 2057379 positions, which can be used as a reference in future career path planning. As a Customer Success Manager - 2057379, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager - 2057379. You can explore the career advancement for a Customer Success Manager - 2057379 below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.
