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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Office Manager for the Glidden House in Cleveland, OH.
Job Purpose:
Oversee all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
guest floors.
back up systems.
as they apply to operations in hotels.
and employees
patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Other:
Amazing Benefits At A Glance:
Full Time
$51k-75k (estimate)
06/25/2024
07/08/2024