3 Precision Consulting, Inc. Jobs
Precision Consulting, Inc. is Hiring a Remote Customer Service Representatives - Remote
About The RoleAs a Remote Customer Service Representative, you'll handle inquiries and resolve issues via phone, email, and chat. Your role is crucial in delivering a positive customer experience through prompt, efficient, and accurate support. You'll work closely with team members and departments to ensure customer satisfaction and contribute to our company's success.
Key Responsibilities
- Respond to customer inquiries and complaints in a timely and professional manner.
- Provide accurate information about our products, services, and policies.
- Resolve issues efficiently, escalating complex cases when necessary.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance customer service processes.
- Stay updated on product knowledge and company updates.
- High school diploma or equivalent; college degree preferred.
- Proven experience in customer service, preferably in a remote or call center environment.
- Excellent communication and problem-solving skills.
- Proficiency with computers and CRM systems.
- Ability to work independently in a remote setting.
- High-speed internet connection and a dedicated workspace.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Competitive salary and performance-based bonuses.
- Flexible working hours with the convenience of working from home.
- Health, dental, and vision insurance.
- Paid time off (PTO) and paid holidays.
- Retirement savings plan with company match.
- Opportunities for career advancement and professional development.
- Access to wellness programs and resources.
- Supportive and inclusive company culture.
Job Summary
Full Time
Business Services
$47k-59k (estimate)
06/10/2024
07/08/2024
precisionconsultingcompany.com
FORT COLLINS, CO
<25
2006
<$5M
Business Services
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About Precision Consulting, Inc.
Established in 2006, Precision has a dual focus, supporting research in the education and business sectors. For our doctoral dissertation candidates and faculty pursuing journal publication, we provide editing, consulting (both qualitative and statistical), and research support services. For our business clients, our primary specialty is developing sound statistical methodologies to analyze business problems and carrying out the requisite data analyses to solve those problems. While much of our work is with large firms, we also take on projects for smaller or midsized businesses, as our schedu ...
le permits. Our philosophy at Precision Consulting is to build long-term consulting relationships by delivering quality work on time for a reasonable price and in language that you can understand. Precision was named to the 2010 Inc. 500 list, establishing us as one of the 500 fastest growing companies in the country, and as the fastest growing firm in Rhode Island from 2006-2009.
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The job skills required for Customer Service Representatives - Remote include Customer Service, Call Center, Problem Solving, Flexibility, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representatives - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representatives - Remote. Select any job title you are interested in and start to search job requirements.
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