Job-ID: ITX03-VAS-US | 3D Visualization | Detroit | Texas | Miami | Remote

Join our team at The Kisters 3DViewStation, where we specialize in fast, powerful 3D CAD and 2D viewing solutions. With over 25 years of experience, we prioritize flexibility, performance, and user-friendliness in our industry-leading viewers, enabling you to focus entirely on your tasks.

Trusted by over 3,000 companies worldwide, our customizable and scalable solutions offer modern interfaces, high-performance viewing, advanced analysis, and seamless integration capabilities with leading systems. Developed closely with customer requirements in mind, our products come in desktop, VR, and HTML5 web versions, including the online collaboration platform VisShare, all equipped with APIs for seamless integration into various management systems. Explore our cutting-edge technologies and be part of revolutionizing the visualization landscape.

Key Responsibilities:

• Pre-Sales and Application Support
• Provide expert guidance to customers on how to effectively utilize our software to streamline their tasks and achieve their objectives
• Assist in the installation and configuration of our software products, ensuring a smooth and efficient setup process for our clients
• Analyze and troubleshoot issues reported by customers, identify workarounds and delivering effective solutions to maintain optimal operations
• Advocate for the interests of our customers within internal teams, ensuring that their needs and concerns are understood and addressed promptly and effectively
• Communicate customer requirements and feedback to the development team, playing a key role in facilitating continuous product development and enhancements
• Gather customer requirements and demonstrate application usage
• Work with sales management in identifying opportunities with existing and new customers

Requirements:

• Completed education or degree in Computer Science, Information Technology or equivalent experience
• 2 -5 years experience in presales or technical support capacity
• Excellent communication skills in English, with the ability to convey technical concepts and application usage in an understandable manner
• Strong teamwork skills and a willingness to collaborate in a dynamic environment
• Understanding of Computer Aided Design (CAD) and/or the usage of various CAD software is a plus
• Knowledge of engineering and mechanical product design is a plus
• Familiarity with multiple industries such as Transportation and Mobility, Aerospace, and Manufacturing
• General understanding of various PLM (product lifecycle management) systems

Benefits:

• Generous benefits: 15 days paid vacation/holidays, 401(k) (after 6 months), health benefits, 10 sick / personal days per year
• Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
• Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees‘ success.

Have we sparked your interest?

Then apply now!

Mr. Liam Howlett is looking forward to receiving your application.

If you to the application form it is not necessary to send an application by e-mail.

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