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Position Overview
Under the supervision of the Executive Director, the Program Manager plays an important role in the strategic vision of the organization. This Program Manager ensures that our cities and communities are served through quality educational programming and support services that further the mission of NWC. The position also promotes a collaborative and inclusive culture where volunteers feel valued and respected. Volunteers are critical to the successful functioning of the organization. A successful candidate in this position will be able to cultivate relationships and multi-task efficiently. This is an individual contributor position without direct supervisory responsibilities.
Duties and Responsibilities include but are not limited to:
Strategic Direction
Programs Management
◦Coordinate programs, including planning, scheduling, and logistics management of classes, support groups and
presentations throughout the service area.
◦Set program priorities, allocating resources, and making strategic program decisions.
◦Grow program participation, measured through number of presentations & number of program participants.
◦Improve program quality and fidelity, as measured through surveys and program leader reporting.
◦Create and adhere to program budgets.
◦Work with staff, the Board, and other volunteers to ensure visibility of community programs through agreed
upon marketing efforts.
◦Ending the Silence (presentation for middle and high school students, teachers, administrators, and/or parents),
and
◦Next Gen Advisory Council (young adult advisory group representing the voices of young people across Wake
County).
◦Evaluate the effectiveness of all programs activities regularly to ensure goals and organizational KPIs are being
achieved, developing new strategies as needed to support KPI achievement goals.
◦Provide updates on programmatic progress and success to the Executive director; develop monthly and/or
annual reports on program metrics for the Board.
◦Make decisions regarding proper tools within limited budget, to track, analyze, and report on impacts/outcomes
of all program initiatives.
Volunteer Management
◦Oversee volunteer program leads.
◦Actively listen to concerns, ideas, and feedback.
◦Acknowledge achievements and provide guidance when necessary.
◦Delegate tasks and responsibilities to program leads to empower them and foster their growth.
◦Support development by providing opportunities for training, learning, and growth.
◦Communicate with volunteers as needed to orient them to the NAMI community and assist in signing up for
volunteer opportunities.
◦As needed, provide personalized assistance to individual volunteers who may need additional attention to be
connected to volunteer opportunities.
Outreach and Fund Development
Competencies
Experience and Qualifications
Physical Demands:
While performing the duties of this job, the individual must be able to remain in a stationary position for 90 percent of the time while performing office work. The individual needs to occasionally move about inside the office. They constantly operate a computer and other office productivity machinery, such as a computer printer. The employee must regularly lift and/or move up to 15 pounds, occasionally lift and/or move up to 25 pounds.
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits & Compensation
The expected hiring range for this full-time (40 hours/week) position is $58,000-$63,000 commensurate with experience and qualifications. This is a full-time exempt position with the expectation that the Program Manager will work evenings and weekends from time to time to represent the organization at public events and attend Board Meetings.
Benefits include:Healthcare and mobile phone stipend, 18 days Paid Time Off (vacation & sick), 10 paid holidays, up to 10 team-wide/organization-wide wellness days as approved by the board, a mission-driven and purposeful workplace culture, and more.
Hybrid Workplace:At least 3 days per week in-office required (additional days as needed, or if desired by employee). Subject to change if role requirements are not being met remotely.
NWC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
TO APPLY: Email a resume, cover letter, and three references to careers@nami-wake.org.
Full Time
$126k-168k (estimate)
05/31/2024
07/26/2024
The job skills required for Program Manager include Program Management, Planning, Presentation, Scheduling, Microsoft Office, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Program Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Program Manager positions, which can be used as a reference in future career path planning. As a Program Manager, it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Manager. You can explore the career advancement for a Program Manager below and select your interested title to get hiring information.