What You'll Do The Account Manager has the primary purpose of managing an assigned sales territory that includes a number of industrial food plants. Managing the territory involves leveraging a very broad set of technical and interpersonal skills while partnering with a broad range of employees at each account. An Account Manager is routinely expected to help identify problems and recommend solutions to improve sanitation, food safety, and related operational-based customer KPIs (i.e. water, energy, efficiencies) within customer locations. Routinely, they are often part of the implementation team as well. The goal is to drive sales and service under the umbrella of “Operational Excellence” by delivering quantifiable value and savings to our customers. This is accomplished by establishing strategic working relationships based on trust, integrity, and the ability to deliver a high level of expertise and service. Servicing accounts - plant chemical management, sanitation/food safety program review, training on safety, chemical use concentrations, troubleshooting cleaning issues, plant KPI value savings i.e. water, energy, and production time. Develop detailed knowledge of products, systems, and services offered by Diversey. Maintain and grow existing customer account base by promoting a full range of products and services, expanding customer portfolios, and increasing sales volume within existing customers. Complete detailed customer project reports, business reviews, cost calculators, and operational savings reports. Keep customers aware of changes in technology and introduce new products that will enhance their business. Identify and act on sales and growth opportunities on an ongoing basis. Determine new customer sales strategies through surveys/audits. Create detailed business proposals to meet prospects' priorities and present confidently. Plan service and sales activities effectively and maintain records/service reports to properly meet the expectations of individual accounts and also corporate customers. Understand equipment installation and maintenance/troubleshooting of dosing, controls, and monitoring systems. Account profitability maintenance, review of products and services sold to accounts on an ongoing basis. What You'll Bring 3 years of experience in dairy, brewing, beverage, or food processing industries. A valid driver’s license with the ability to work flexible hours is required. This role requires travel at least 20% of the time, including overnight travel to possibly accommodate cleaning operations and preventative maintenance schedules within production plants. Ability to work in an industrial plant environment and remain compliant with all company and customer plant, safety, and OSHA requirements. Proven ability to carefully plan project activity and work independently. Fundamental understanding of various food manufacturing sectors including meat, poultry, dairy, and brewery/beverage. Experience in a manufacturing Quality Assurance setting, technical or production department. Efficient territory self-management, priority setting and managing requests, and allocation of company resources. Time Management skills for monthly service and reporting, presentation skills. Understanding of food industry HACCP programs as well as BRC, SQF, CFIA, and USDA food regulations. Detailed understanding of current food safety-related issues including food-related pathogens, extended shelf life technologies, and understanding of food/beverage spoilage mechanisms. Degree in Food Science, Chemistry, Microbiology, or Engineering. Dairy, Food Processing, and/or Beverage plant experience. Familiarity with PLC logic. Perks! Competitive health wellness benefit plan Continuous professional development with many opportunities for growth! Recharge with 15 days of paid time off Competitive Salary and bonuses 401k Plan Come work with us at Solenis, where you can build a career that makes a difference. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team. Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis. Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company.