Who We Are
TeleCloud is a regional on-the-ground, hands-on voice systems cloud provider. We’ve delivered seamless, innovative solutions to our clients for 40 years and currently have over 15,000 users and 1,000 businesses using our TeleCloud UCaaS platform.
At TeleCloud, you will not feel like just a number. We are not a large company mired with red tape, we are a company of 20 (and growing!) dedicated employees who work hard and have each other’s backs. As a core values-lead organization, we strive to always be excellent to both our customers and our colleagues. Working with us, you’ll find yourself part of a fast-paced and down-to-earth team where you’ll develop your industry knowledge as you contribute directly to company growth. We like to say, “Our technology is in the Cloud but our People's feet are on the ground.”
Who Are We Looking For?
An ambitious and experienced Head of Sales who is ready to make a huge impact in a growth-oriented company.
As Head of Sales, you’ll have the opportunity to influence the future of the company through developing sales and marketing strategies, creating and defining sales processes, and building a sales dream team. If you don't want to be just another cog in the wheel and are ready to use your strengths and collaborative spirit to make a huge impact on a rapidly scaling business, this position may be a perfect fit!
Key Responsibilities

• Develop and execute sales strategies aligned with long-term organizational goals, aiming to triple subscriber base and grow monthly recurring revenue (MRR) and average deal size through verticalization.
• Act as a key member of the leadership team and actively participate in weekly, monthly, and quarterly leadership meetings to define and report on organizational and sales team goals and initiatives.
• Build, structure, and manage a sales team, hiring two SMB Sales Representatives in the second half of 2024 with the ability to scale larger.
• Hire an Account Management team to manage existing book of business and upsell.
• Maintain and grow partnerships with key entities including vertical-specific conferences, partnership channels, and industry-specific agencies to support sales efforts.
• Design and implement sales campaigns by defining tools, processes, and messaging to expand into industries with high-subscriber potential.
• Establish quarterly and annual sales plans and goals while coaching your team on performance expectations and providing ongoing feedback to foster a team culture of winning, collaboration, and continuous improvement.
• Work closely with marketing agencies and operations teams to ensure alignment on initiatives and sales strategies, and anticipate hiring needs across departments to support sales growth.
• Proactively monitor the market and competitor activities and partner with the operations team to explore new product and integration opportunities.
• Outline and manage sales budgets, evaluate P&L, and provide detailed quarterly and annual sales forecasting.
• Own and maintain sales operations across the go to market team.

Knowledge, Skills, and Experience

• 10 years of sales experience with a minimum of 5 years experience in direct sales management with a track record of building and managing high-performing sales teams
• Previous experience working in a leadership role at a telecom, IT service provider, or SaaS organization
• Ability to work out of our Morristown, NJ office on a flexible, hybrid schedule
• Bachelor’s Degree or higher
• Proven experience creating successful sales strategies that drive revenue growth
• Familiarity with creating, implementing, and maintaining sales playbooks, systems, and processes
• Experience onboarding and building training plans for sales teams and structuring different roles within a sales department
• Ability to review individual compensation plans and manage against sales quotas
• Familiarity with relevant sales software including CRM, quoting, and sequencing tools

Benefits

• Expected OTE: $150,000 - $250,000
• Annual Learning Enrichment stipend (for whatever you’d like to learn!)
• Health, Vision, and Dental insurance with company contribution
• 401k with company match
• Generous Paid Time Off package
• Company sponsored Short Term Disability and Life Insurance

Core Competencies

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies

Ensures Accountability - Holding self and others accountable to meet commitments

Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals