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Asian Marketing Casino Host
$48k-96k (estimate)
Full Time
7 Days Ago
Hollywood Casino Columbus is Hiring an Asian Marketing Casino Host Near Columbus, OH
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY 60000
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Must be responsible for promoting a positive influence in the Asian community and participating in company-sponsored events.
- Identify and develop personal relationships with new and first time Asian guests.
- Responsible for fostering a fun environment
- Responsible for being a gracious host to all guests and co-workers
- Responsible for promoting a positive influence in the community and participating in company-sponsored events
- Identify and develop personal relationships with new and first-time guests
- Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed
- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
- Promote casino events via telemarketing and other communication
- Communicate constantly with casino operations and other team members
- Follow all safety rules
- Adhere to departmental quality standards
- Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements
- Work within the guidelines established by the company
- Other duties as assigned
- Fluent in Vietnamese, Korean or at least one Chinese dialect.
- Bachelor’s degree (B.A.) from four-year college or university; or minimum of five (5) years customer service experience and/or training; or equivalent combination of education and experience.
- Must have a minimum of one (1) year Casino Guest Service experience, including but not limited to Player Development, Slots, or Table Games.
- One (1) year of hosting experience with adequate customer following preferred.
- Must have intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS); ACSC preferred.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Must be able to always maintain confidentiality and a high level of professionalism.
- Must have the ability to write reports and business correspondence.
- Must possess excellent oral and written communication skills.
- Must have the ability to identify problems, collect data, analyze, and draw valid conclusions.
- Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY 60000
Job Summary
JOB TYPE
Full Time
SALARY
$48k-96k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
07/31/2024
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