Job Title: Office Manager

Location: Pella, IA

Company: Rachel Tiskevics Real Estate, brokered by eXp Realty, LLC

Job Summary:

RTRE is looking for someone who is highly organized and enjoys working in a fast-paced environment to manage the day to day operations of the real estate office in Pella. Additionally, they should be someone who is flexible in their work and can handle working on multiple tasks in different areas of real estate while maintaining a calm and professional atmosphere in the office.

Notable skills we are looking for:

• Reliable and Efficient
• Integrity and a commitment to excellence
• Strong time-management skills-ability to organize tasks by order of importance and scheduling enough time to complete each one effectively
• Proactive attitude and enthusiastic work ethic
• Excellent written and verbal communication skills and customer service skills
• Strong analytical and computer skills, proficiency in Excel and Google Drive
• Detail oriented
• Strong organizational skills
• The ability to outsource tasks as needed

Key Responsibilities:

Office Administration:

• Oversee day to day office operations, including managing schedules, appointments, and meetings. Ensure the office is clean, organized, and well stocked with supplies.
• Team Support:
• Provide administrative support to the real estate agent/s and brokers, including preparing documents, managing listings, and coordinating transactions.

Client Interaction:

• Serve as the first point of contact for clients, answering phone calls, responding to inquiries, and greeting visitors with professionalism and courtesy.
• Technology Management:
• Maintain office equipment, troubleshoot technical issues, and ensure software and systems are up to date.

Compliance:

• Ensure all real estate transactions comply with local, state, and federal regulations. Maintain accurate records and documentation.

Event Coordination:

• Plan and organize company events, meetings, and training sessions. Coordinate travel arrangements for agents and staff as needed.

Qualifications:

• Proven experience as an Office Manager or in a similar administrative role, preferably in the real estate industry.
• Strong knowledge of office management responsibilities, systems, and procedures.
• Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with real estate software (e.g., MLS, CRM systems).
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• A creative mind with an ability to suggest improvements.

Education:

• High School diploma or equivalent required;
• Associates or Bachelor's degree in Business Administration or related field preferred.

Benefits:

• Competitive compensation package
• Paid Time off and holidays
• Quarterly Bonuses available based on agent production: contingent on meeting or exceeding performance objectives
• Professional development opportunities
• Company Cell phone and computer for business purposes
• Yearly allowance for company branded attire

About us:

Rachel Tiskevics is increasingly recognized as one of the most active Realtors® in Iowa. Specializing in Residential Real Estate, and Certified in Luxury, New Construction, and Relocation, Rachel has built a successful real estate business all across Iowa. RTRE offers in-house expertise that spans the full range of real estate disciplines-from the analysis of target properties, to investing, photography, budgeting, client communications, social media management, marketing, and the initial process of property management.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to rachel@rtreexperience.com