JOB SUMMARY The Medical Assistant is responsible for ensuring that Symbii Provider Services is organized and running efficiently. The Medical Assistant assists the nurse practitioners by scheduling appointments, maintaining medical records, sending refill requests, scheduling labs and other tests, answering phone calls, and assisting patients as needed. Clinical duties may include recording patient history, collecting samples for labs, performing injections, flu shots, etc. The Medical Assistant represents Symbii Provider Services both in person and over the phone as he/she interacts with patient, families, and providers and will establish and maintain positive relationships with patients, families, facilities, vendors, providers, and other members of the medical community. DUTIES & RESPONSIBILITIES Maintain patient records and schedules appointments for the providers as needed. Update patient medical records as needed to keep the EMR up to date and correct. Create patient charts and care plans. Establish and maintain positive working relationships with patients, families, vendors, facilities, and other members of the medical community. Answer incoming calls and assist patients as needed. Communicate effectively with patients, families, facilities, and other providers. Send orders and refill requests, schedule labs and other tests as requested by the providers. Visit patients to record patient history, take vital signs, collect blood or other samples for lab testing, and perform injections under the direction of the provider. Monitor faxes and ensure appropriate action is taken, such as sending out lab results and orders and managing incoming referrals. Maintain confidentially of patient information at all times. Other duties as needed and as assigned by the administrator. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) Minimum Education: High School Diploma or equivalent. Completion of a two-year Medical Assisting program with Medical Assistant Certification (CCMA) is preferred. CPR and First Aid required. Able to type at least 50 wpm. Experience with EMR, MS Word, Excel, Outlook Minimum Experience: 2 years; combined education/experience can be substituted for minimum experience. Medical terminology The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Symbii Home Health provides professional, home-based medical care for patients needing rehabilitation and expert care following surgery, a hospital stay or other illness. For individuals and their caregivers who are facing chronic health conditions, the experienced team at Symbii can help patients achieve their health care goals and promote healing while remaining in the comfort of their home. Symbii Home Health works with each patient’s primary care provider to develop a care plan which will meet their individual needs. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.