Company Description

CallCare24 is a cloud-based Tele-EMR platform that provides an end-to-end HIPAA compliant solution for healthcare providers. Our platform seamlessly integrates Walk-In/Tele Visits, Provider Dashboard, Provider charting, Insurance Eligibility check, E-Prescriptions, Lab Orders, Patient on-boarding, Appointment Scheduling & Cancellations, Patient Medical Record Search, Auto-Payment processing, and many more.

Role Description

This is a part-time remote role for a Care Coordinator for Chronic Care. The Care Coordinator will be responsible for providing care coordination and case management services to patients with chronic conditions. The role will involve regular communication with patients, their families, and healthcare providers, as well as coordinating and arranging home care services. The Care Coordinator will also provide excellent customer service to ensure the highest level of patient satisfaction.

* Serves as a member of the patient-centered care team, providing care coordination in accordance with the patient's individual care plan, consistent with evidence-based guidelines, and in regular consultation with the providers and other members of the care team

* Participates in daily/weekly huddle to review schedule and assign follow-up tasks as necessary

* Active involvement in the development of the patient's care plan and follow-up, including patient self-management

* Communicates with patients in person, email, phone or other approaches to facilitate care coordination

* Documents all communications with the patient and records patients' progress in the electronic medical record

* Work with a compassionate team

Qualifications

• Education: Bachelor of Science in Nursing with relevant experience; will consider associate prepared registered nurse with 5-10 years of experience
• Experience: a minimum of two years' experience caring for patients with chronic disease, especially diabetes and hypertension; experience working as a team member to coordinate care with the patient and the patient's family; experience as a patient educator; familiarity with electronic medical records
• Licensure/Certification: Current Texas/Mississippi license as Registered Nurse
• Excellent Communication skills
• Knowledge of Home Care services
• Strong Customer Service skills
• Ability to work independently and remotely
• Experience in the healthcare industry is a plus
• Bachelor's degree in Healthcare Administration or related field is preferred