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Voice Engineer - government contract must be able to pass background check!
Duration: Approx. 10 months, with the potential to extend for an additional year
Location: Local to Bethesda MD (some on-site requirements) 1 to 2 days a week onsite
Responsibilities/ Skills/Experience Required: Junior Teams Voice Engineer responsible for designing, deploying, and maintaining our voice communication systems, including VoIP, unified messaging, and teleconferencing. The focus for this role will be to support a federal enterprise-wide migration from Skype for Business to MS Teams.
The Microsoft Teams Voice Engineer is familiar with telecommunication technologies and has experience in Microsoft Teams, Microsoft 365, and PowerShell.
Able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing,
Manage Teams-certified devices, audio/video conferencing, and voice migration .
Collaborates with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams and works with administrators for other workloads, including networking, identity, licensing, security, and compliance.
Familiar with Skype for Business to Microsoft Teams Migration.
Provide Tier 2 technical support for voice-related issues, and maintain voice communication systems, including VoIP, unified messaging, and teleconferencing.
Configure, manage and troubleshoot Cisco Unified Communications Manager, Unity Connection, and IM&P. Develop and maintain voice network documentation, diagrams, and procedures.
Work with cross-functional teams to identify and resolve voice communication system issues, including routing, quality, capacity, and security issues.
Collaborate with network and system engineers to ensure our voice communication systems' high availability, reliability, and scalability.
Participate in planning and implementing upgrades and migrations of voice communication systems.
Maintain a deep understanding of emerging technologies and industry trends related to voice communication systems.
Full Time
$90k-114k (estimate)
06/23/2024
07/12/2024
The following is the career advancement route for Voice Engineer positions, which can be used as a reference in future career path planning. As a Voice Engineer, it can be promoted into senior positions as an Airport Engineer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Voice Engineer. You can explore the career advancement for a Voice Engineer below and select your interested title to get hiring information.