**Overview:**

The Director of Insurance Operations holds a pivotal role in overseeing and managing the insurance operations function within our Organization. This position is responsible for ensuring the efficient execution of insurance-related activities, managing operational processes, and maintaining compliance with regulatory requirements.

**Duties:**

- Oversee all aspects of insurance operations, including policy administration, claims processing, and underwriting support.

- Ensure timely and accurate processing of insurance applications, endorsements, renewals, and claims.

- Ensure compliance with regulatory requirements, industry standards, and internal policies related to insurance operations.

- Collaborate with client services and insurance professionals to address client inquiries, requests, and operational issues promptly and professionally.

- Participate in client meetings and presentations as needed to discuss insurance operations and address client concerns.

**Skills:**

- Time Management

- Communication Skills

- Proficient in CRM, Microsoft Applications

- Insurance Customer Service Experience

- North Carolina Life Insurance License

- North Carolina Health Insurance License

- North Carolina Long Term Care License

This position offers a competitive salary commensurate with experience, along with benefits such as health insurance, retirement plans, and professional development opportunities. If you possess the required skills and are ready to lead our operations team to new heights, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Ability to Commute:

• Charlotte, NC 28211 (Required)

Ability to Relocate:

• Charlotte, NC 28211: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Charlotte, NC 28211