About us

Dr. Douglas Bailes has been in family practice for over 35 years. Our fast-paced office is open every Monday, Tuesday, Thursday, and Friday from 7 a.m. - 5:30 p.m. We close early on Fridays and are closed on Wednesdays and the weekends.

Our work environment includes:

• Hardworking team players
• Spiritual setting
• On-the-job training

Responsibilities:

· Responsible for opening, maintaining, and closing the front office which includes the lobby area.

· Check front office phone messages throughout the day.

· Check in patients and ensure the practice has the most up-to-date demographics and insurance information.

· Maintain an efficient line of communication with the biller to ensure all copays, deductibles and other fees are collected for each patient on the day of their appointment.

· Collect payments and accurately balance drawer at the end of day.

· Create daily deposit slips.

· Schedule patient appointments and direct other calls accordingly.

· Confirm patient upcoming appointments and assist in billing ‘No Show’ appointments.

· Collaborate with the office manager regarding the needs of certain Medicare Advantage plans to ensure patient wellness exams are complete and appropriate documentation is submitted to plans.

· Chart prep for next day appointments

· Coordinate with the referrals department and medical assisting department to ensure patient referrals, imaging, and other requests from the physician are handled appropriately.

· Manage the appointment book to ensure proper scheduling, including sick visits, rescheduling, managing physician time off requests, etc.

· Must be proficient in medical terminology, ICD10 codes, and overall front desk process

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Paid time off
• Uniform allowance

Healthcare setting:

• Medical office

Medical specialties:

• Primary Care

Schedule:

• 10 hour shift
• 4x10
• No weekends

People with a criminal record are encouraged to apply

Work Location: In person