Position title: District Technician

Reports to: District Technology Coordinator

General qualifications:

Training/experience:

• Preferred: AA degree, MCSA/MCSE, CCNA/CCNE or equivalent
• Or a minimum of 5 years workplace experience
• Google Certification (preferred)

Be reliable and efficient and conducting necessary technical repairs.

Be courteous, friendly, and willing to cooperate with fellow workers.

Possess a working knowledge of the technical aspects of the school /district technology applications 

Job Goal:

The job of District Technician was established for the purpose/s of installing, troubleshooting and maintaining computer hardware, telecommunication, audio visual and peripheral equipment; diagnosing and repairing hardware and network failures; providing technical support to teachers and administrators; and resolving school site operational issues

Performance Responsibilities:

• Attends school site and departmental meetings for the purpose of providing and/or gathering information relating to job functions. 
• Coordinates repair work schedules with School Technology Coordinator for the purpose of minimizing disruption of services and/or inconvenience. 
• Diagnosis equipment failures with computer, network, and instructional media equipment for the purpose of identifying needed repairs and/or ensuring equipment is in proper working order. 
• Installs computer hardware, peripherals, instructional media equipment, and application software for the purpose of maintaining overall site operations. 
• Maintains manual and electronic documents, files and records (e.g. work order logs, inventory, etc.) for the purpose of documenting activities, conveying information and/or providing an up-to-date reference and audit trail. 
• Monitors assigned servers and network applications for the purpose of ensuring continuity of service. 
• Researches topics as necessary for the purpose of making recommendations regarding vendors to use for repairs and/or supplies. 
• Works with School Technology Coordinator to order parts and other technology items as needed. 
• Repairs computers, peripherals, network, and instructional media equipment for the purpose of maintaining equipment in a safe and functional operating condition. 
• Responds to a variety of questions from site staff and students for the purpose of providing information, guidance or referral.
• Transports supplies and equipment to a variety of sites for the purpose of ensuring the availability of items. 
• Perform a variety of skilled and technical duties related to the installation, repair, and maintenance of computer workstation, printers, monitors, software, and other related peripheral devices.
• Participate in technology training and workshops to stay current with the latest technology and support of that technology.
• Inspect, isolate, and diagnose systems malfunctions and determine appropriate repair procedures, replace defective parts and restore to proper operation of equipment.
• Install computer hardware systems and software, including upgrades and enhancements following District standards.
• Perform preventive maintenance on printers and workstations including cleaning adjusting mechanical parts, checking cables, and testing devices for proper operation.
• Move equipment to new locations as necessary.
• Communicate with School Technology Coordinator regarding the repair and installation of computer equipment. 
• Provide assistance, information, and technical expertise to faculty, administrators, and students regarding the safe and proper operation, care, and maintenance of equipment. 
• Maintain records of computer and network repairs, materials used moving and installation activities and work orders; maintain records of maintenance, supplies used; maintain an adequate spare parts inventory.
• Work with School Technology Coordinator to maintain and on-site and off-site inventory (including all related purchase data and IP numbers of workstations, printers, monitors, software, and related equipment).
• Read, interpret, and implement technical support documents and manuals
• Establish and maintain cooperative working relationship with others
• Work independently with little direction
• Lift heavy objects
• Assist staff and students with the use of appropriate hardware and software 
• Any and all duties in support of Technology maintenance as determined by the principal and / or District Technology Coordinator

Terms of Employment:

• Hourly rate paid according to the District Technician salary schedule.
• 200 days