Job Overview:
Join our team as a Service Advisor, where you will play a key role in delivering exceptional customer service in the automotive industry. As a Service Advisor, you will be responsible for assisting customers with their automotive service needs, providing expert advice, and ensuring a seamless service experience.

Responsibilities:
- Interact with customers to understand their automotive service requirements and provide appropriate recommendations.
- Schedule service appointments and communicate effectively with customers regarding service timelines and updates.
- Coordinate with the automotive service team to ensure timely completion of repairs and maintenance tasks.
- Utilize your knowledge of automotive diagnostics to accurately assess vehicle issues and recommend necessary services.
- Provide guidance on tire services, sales, and maintenance options to meet customer needs.
- Handle cash transactions, including processing payments and providing accurate change.
- Maintain a high level of customer satisfaction by addressing inquiries, resolving complaints, and ensuring quality service delivery.

Qualifications:
- Experience in automotive service or related field is preferred.
- Strong customer service skills with the ability to build rapport and trust with clients.
- Knowledge of automotive diagnostics, sales techniques, and tire services.
- Familiarity with cash handling procedures and basic financial transactions.
- Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.

This position as a Service Advisor offers a rewarding opportunity to engage with customers, showcase your expertise in automotive services, and contribute to a positive service experience. If you are passionate about the automotive industry and enjoy providing top-notch customer service, we welcome you to join our team.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• No weekends

Shift:

• No nights

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Buzzards Bay, MA 02532 (Required)

Ability to Relocate:

• Buzzards Bay, MA 02532: Relocate before starting work (Required)

Work Location: In person