Are you eager to de

e into the world of sales, marketing,

nd advert

• ng but have no clue where to start?

If you answered yes,

• have a role tailor-

ade for Y

• We are a
• vely seek
• an outgoing, pe
• nable Client Suppo

ssociate to join ou

• ales and marketing team. RMI

munications represents c

ents on the forefront of the telecommunications industry, and it’s our job to foster customer engagement while telling our clients’ brand story. Our Client Support Associates lead this initiative by creating lasting customer relationships and implementing our innovative marketing and sales strategies. The ideal candidate for the Client Support Associate role is a problem-solver who is determined to deliver the best results possible for our customers. Our top priorities are customer and client satisfaction, and we are excited to enlist a driven Client Support Associate to join our mission! RMI Communications boasts an in-house training program for our new Client Support Associates, so no experience is necessary to apply. We firmly believe in building our team members from the ground up to ensure a thorough understanding of our company’s goals and operations. Team members who fit best with our culture have a hunger to learn and grow their skill sets. If this sounds like you, apply today! *Client Support Associate Duties/Responsibilities:* * Create lasting brand awareness through compelling product demonstrations and direct interactions with customers on a daily basis * Collaborate with fellow Client Support Associates and Account Management team to execute innovative promotional sales and marketing campaigns * Handle customer inquiries and complaints in a professional matter, and escalate to the appropriate department if needed * Stay up-to-date on savings, promotions, and bundles being offered by our clients and present to customers when appropriate * Track and organize campaign metrics and KPI’s to ensure sales goals are being met or exceeded * Attend daily meetings designed for entry-level team members to gain a comprehensive understanding of our clients’ product and service offerings * Perform other duties as assigned by Senior Management *Client Support Associate Qualities/Skills:* * Creative thinker with a passion for creating brand awareness * Team-player who has the ability to work in cross-functional teams * Excited to engage directly with customers * Comfortable with public speaking and presenting information to customers and team members alike * Possesses strong negotiation and upselling skills * Has a basic understanding of the sales cycle *Preferred Education/Experience For Our Client Support Associate:* * Minimum of a high school diploma or GED * Bachelor’s degree in Business Administration, Marketing, Communications or related is preferred but not required * Prior experience in sales, retail, customer service, or related is a plus *If you feel you are a good fit for the role, please submit your resume and one of our associates will be in contact within 24-48 hours. We are eagerly awaiting your application!* Job Type: Full-time Pay: $46,000.00 - $55,256.00 per year Benefits: * Professional development assistance Compensation package: * Bonus opportunities Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Ability to Commute: * Fredericksburg, VA (Required) Work Location: In person