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radEmploy
New York, NY | Full Time
$86k-112k (estimate)
1 Week Ago
Customer Success Specialist
radEmploy New York, NY
$86k-112k (estimate)
Full Time 1 Week Ago
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radEmploy is Hiring a Customer Success Specialist Near New York, NY

Company Description

radEmploy is a leading software technology platform dedicated to connecting medical imaging candidates with career opportunities nationally. Our verification solution allows us to help candidates identify careers that fit their needs. We are the premier marketplace for radiology staffing, making it easy for large and small employers to hire candidates throughout all 50 states. With an average of 131 million medical imaging exams completed yearly in the United States and the numbers increasing, qualified professionals are essential to servicing patients in any healthcare setting. Headquartered in New York, radEmploy is committed to connecting talented professionals with rewarding careers in the medical imaging field.

Role Description

This is a full-time remote role for a Customer Success Specialist at radEmploy. The Customer Success Specialist will be responsible for ensuring customer satisfaction, providing customer support, and maintaining strong communication with clients. The role involves analyzing customer needs, maintaining relationships with users and providing appropriate solutions to enhance their experience on our platform.

radEmploy is a high growth business, so being able to multi-task and work well in pressured environments is a must have.

Qualifications

  • Customer Satisfaction
  • Analytical Skills
  • Customer Support
  • Effective Communication
  • Customer Service
  • Ability to handle challenging situations
  • Strong problem-solving skills
  • Experience in the medical imaging field is a plus
  • Bachelor's degree in a related field

Job Summary

JOB TYPE

Full Time

SALARY

$86k-112k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

07/19/2024

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If you are interested in becoming a Customer Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Specialist job description and responsibilities

Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.

03/23/2022: Springfield, OH

Build relationships with executive decision-makers.

01/21/2022: Champaign, IL

Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.

03/27/2022: High Point, NC

Guide new customers through a systematic onboarding process to facilitate making decisions around their needs and goals.

03/10/2022: Las Vegas, NV

Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.

01/24/2022: Bloomington, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Specialist jobs

Develop a customer success strategy.

02/08/2022: Pierre, SD

Build customer loyalty through feedback.

04/04/2022: Savannah, GA

Enterprise account management experience.

02/20/2022: Portsmouth, NH

Experience working with SaaS products.

01/19/2022: Boulder, CO

Experience managing accounts for a product that solves complex problems across many business units.

03/24/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Success Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College