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BlueBox is a fast-growing young company that operates in 4 states with our corporate headquarters based here in Boise. We drop off, move, and pick up storage containers and are obsessed with our customer's experience. Be a part of a young management team that oversees daily operations, customer success, onboarding, and have an intregal part in building something great.
This person will be a part of the customer service team which onboards new customers, schedules current customer logistics, and troubleshoots customer problems. They need to come in and create value immediately by bringing with them the tools and knowledge needed to scale a customer service operation.
We are looking for this new role to lead and develop our customer service and success department, create a culture of customer satisfaction, and bring new and innovative ideas to the table. We are looking for this person to make an immediate impact on our company. You will need to have initiative, experience, and a deep desire to learn and improve.
We do not have a large corporate culture, decisions are made quickly, and we measure by performance. If you’re a logistics and customer success professional that is looking for a rewarding career, new challenges, and growth opportunities, then apply to this post with your resume and credentials. We look forward to meeting you.
Skills Needed:
-Customer Relations and Serivce
-CRM experience (we use Salesforce)
-Logistics/Review Software and Implementaion
-Technical Knowledge to serve a large customer base
-Experience with scaling operations
-Proficiency in Excel
-Data analytics
-Scheduling and Dispatching Deliveries
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
$59k-76k (estimate)
06/22/2024
06/26/2024
The job skills required for Customer Success Representative include Customer Service, Scheduling, Customer Satisfaction, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Representative positions, which can be used as a reference in future career path planning. As a Customer Success Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Representative. You can explore the career advancement for a Customer Success Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Representative job description and responsibilities
They can advocate for their customers by connecting the clients wishes to the business larger strategy.
01/27/2022: Lawrence, MA
Leverage as many data points as possible to create a comprehensive customer profile.
02/17/2022: Portsmouth, NH
Ensured positive customer experience by proactively managing and growing customer relationships.
03/09/2022: Lexington, KY
Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
01/11/2022: Anderson, IN
Developed profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.
03/07/2022: Kingsport, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Representative jobs
Communicate clearly with customers.
01/16/2022: Lincoln, NE
Listen to customer feedback and be proactive.
03/22/2022: Saint Louis, MO
The customer success manager should understand these emotions and feelings and respond accordingly.
02/24/2022: Bridgeport, CT
A customer success manager should know how to manage time and must be organized.
03/06/2022: Santa Ana, CA
A CSM must have this skill to understand and feel what customers feel.
03/27/2022: Billings, MT
Step 3: View the best colleges and universities for Customer Success Representative.