Description

Administrative Assistant position for an established, thriving private practice specializing in high risk obstetrics. There are multiple administrative assistant positions within the practice. Job responsibilities may be allocated to a specific administrative assistant for day-to-day duties; however, ideally all administrative assistants should be able to cover for each other, in case of absence/PTO, etc.

Responsibilities

· Open office at beginning of day and close office at end-of-day according to set procedures

· Check-in patients following new patient/existing patient protocol

· Answer phones and complete request and/or direct accordingly (intake info, messages/questions for clinicians, scheduling, billing, etc)

· Greet and manage patients at front/back office

o Check-in patients and collect documentation

o Check-out patients, book follow-ups, process payments

· Input insurance information for new patients and update for existing patients each time a patient comes in for an appointment

· Manage scheduling:

o Make appointments

o Update schedule as needed per patient and/or clinicians schedules

o Print all schedules at end of day and distribute them appropriately

· Obtain insurance pre-certification as needed for:

o New pregnancies

o Surgeries

o Ultrasounds (for specific insurance plans)

o Deliveries

· Create and help maintain patient charts

· Mail/fax/email reports as needed

· Track, order and stock medical and office supplies

· Keep office environment tidy and presentable

Qualifications

· Superior interpersonal and organizational skills and demonstrated ability to multi-task

· Able to learn and become an expert in utilizing patient management software system/applications and related technology. Strong Microsoft Office skills.

· Excellent verbal and written communication skills.

· Ability to prioritize and thrive under pressure while maintaining a positive demeanor (i.e, when phones are ringing, patients are coming in, staff has questions, etc).

· Ability to move about the practice/department and between workstations.

· Ability to adhere to HIPPA and privacy standards

· Experience in a clinical setting highly preferred. Demonstrated record of progressively responsible administrative experience in health care or clinical setting, preferably L&D or OB setting

· Proven track record of working collaboratively with physician and administrative leadership.

· Ability to occasionally lift or carry light equipment or supplies.

· Bilingual (English/Spanish, English/French) a plus!

Job Types: Full-time, Part-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Stamford, CT 06905 (Required)

Ability to Relocate:

• Stamford, CT 06905: Relocate before starting work (Required)

Work Location: In person