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Job Description
This is a remote position.
Job Description
We are a family-owned and operated plumbing service provider! We are looking for candidates only in the UNITED STATE.(Usa) only.
We aim to provide the highest level of customer satisfaction. This is a remote / work from home job.
We believe that we are called to treat every person we meet with love and respect.
We take pride in our work, and treat each job as if it were in our own home.
We strive to be known for our extraordinary service and attention to detail.
If you are looking for a friendly, honest, and efficient plumbing provider, Paul the Plumber is a company you can trust!
Responsibilities :
You will be responsible for helping customers by providing product and service information and resolving technical issues
Come work with a company that treats their customers like they are royalty!
You will promote customer satisfaction by converting incoming customer calls into booked service appointments
You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
Participate in training so that you grow and develop as a professional
Maintain and update our customer database with complete and accurate information
Deliver call scripts with an authentic cadence; be clear, compelling, and personable
Respond to customer requests, resolving issues and promoting the brand
Be professional and establish customer rapport, encouraging repeat business
Participate in training to boost booked calls and practice outbound calling
Adhere to the company’s plan for resolving customer complaints quickly and favorably
Requirements
Requirements
Benefits
Pay Range : $19 to $29 per hour
Benefits : Health insurance (we cover half!), dental and vision insurance, paid vacation, sick leave, holidays, and a 401(k) with a company match
Requirements
Requirements
Last updated : 2024-06-27
Full Time
$39k-49k (estimate)
06/26/2024
09/27/2024
The job skills required for Customer service representative include Customer Service, Products and Services, Customer Satisfaction, Attention to Detail, Verbal Communication, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.