Bridges of Norman houses and serves high school students who live independently of parents/guardians. We are seeking a proactive and professional part-time office manager who will lead with the following tasks:

1. As the first person people see, or the first voice on the phone, the office manager projects a warm and welcoming rapport with volunteers, visitors, staff and students. Integral to this position is ensuring office logistics flow well. Other duties include, but are not limited to:

· Managing and serving as point of contact for Ring Central or any telephone or communications systems

· Taking messages accurately and prioritizing response

· Being the first person to greet guests entering the student center

· Processing in-kind and cash donations received, recording entries into Kindful and/or related donation and financial software, and sending donors acknowledgement of receipt

2. Student bills

· Assisting students with paying bills by receiving and accurately logging their cash or card payments

· Using Excel and its formulas to generate student bills and distribute them to students

· Keeping track of due dates and overdue bills

· Issuing payment plans, when necessary

· When Bridges issues a student loan, keeping track of payment due dates and giving students their bills

· Following through with clear communication on payment expectations and consequences

3. Kindful (or current donation platform)

· Maintaining confidentiality

· Managing records, activities, campaigns and events

· Recording transactions, printing or emailing receipts, writing thank-you notes

· Maintaining accuracy in recording

4. Internal and External communication

· Responsible for donor communication in person, in print and digitally

· Maintaining mailing lists

· Communicating with IT company regarding all technology needs

· Oversees invitations to our informational luncheons; keeping track of RSVPs, making name tags for guests

· Coordinating volunteer schedules and communicating with volunteers and volunteer groups; being present when volunteers are on property

· Holding student information confidential at all times

· Interacting with students in a respectful and dignified manner

5. Meetings

· Serving as Bridges staff point person on student activities committee and other committees, where needed

· Sending board documents before board meetings

· Keeping record of board member contact information, terms, service hours and donations

· Ordering food for meetings, when warranted

6. Property oversight

· Responsible for communication with Norman Housing Authority, including coordinating inspections and communicating repair needs with property manager

· Ensures the student center (main area, offices, kitchen, garage/shelter, laundry room), apartments and outside property are clean, pantries and supplies are stocked, and appliances, fixtures and machines are in working order

7. Bridges offers students ways to earn money with their grades, extracurricular participation, awards and other activities in what’s called an Absher savings account. The office manager is responsible for keeping student savings accounts up to date, incentivizing the activities and printing monthly reports for students detailing their accumulated funds

8. Other duties as assigned

Interested applicants should send resumes and three professional references to Stacy Barr Bruce at sbruce@bridgesnorman.org

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 20 – 28 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Microsoft Office: 3 years (Preferred)
• Administrative experience: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Norman, OK 73069 (Required)

Ability to Relocate:

• Norman, OK 73069: Relocate before starting work (Required)

Work Location: In person