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competent Collection Speciali
to contact clients and col
ct outsta
balance between m
relationships
timely pa
exhibit pro
gotiation skills, as wel
as an ability to work independently. *Responsibilities* * Monitor accounts to identify outstanding debts * Investigate historical data for each debt or bill * Find and contact clients to ask about their overdue payments * Take actions to encourage timely debt payments * Process payments and refunds * Resolve billing and customer credit issues * Update account status records and collection efforts * Report on collection activity and accounts receivable status *Skills* * Proven experience as a Collection Specialist or similar role * Knowledge of billing procedures and collection techniques (e.g. skip tracing) * Familiarity with laws related to debt collection (e.g. FDCPA) * Working knowledge of MS Office and databases * Comfortable working with targets * Patience and ability to manage stress * Excellent communication skills (written and oral) * Skilled in negotiation * Problem-solving skills * High school diploma; Associate’s/Bachelor’s degree is a plus Job Type: Full-time Pay: $18.00 - $26.00 per hour Expected hours: 40 per week Benefits: * Paid sick time * Paid time off Weekly day range: * Monday to Friday Work setting: * Office Education: * High school or equivalent (Required) Experience: * Microsoft Excel: 1 year (Preferred) * Customer service: 3 years (Required) Work Location: In personFull Time
$37k-47k (estimate)
06/27/2024
10/24/2024
The job skills required for Collection Specialist include Customer Service, Billing, Accounts Receivable, Problem Solving, Microsoft Excel, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection Specialist positions, which can be used as a reference in future career path planning. As a Collection Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection Specialist. You can explore the career advancement for a Collection Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collection Specialist job description and responsibilities
Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.
01/29/2022: Springfield, IL
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
03/15/2022: Ventura, CA
Collection Specialists keep track of accounts receivable.
03/22/2022: Lorain, OH
Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.
02/02/2022: Monroe, LA
Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
03/28/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collection Specialist jobs
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
04/11/2022: Allentown, PA
Collections specialists are often entry-level professionals with minimal experience and education.
02/28/2022: Lexington, KY
If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.
02/09/2022: Concord, NH
Collections specialists are often entry-level professionals with minimal experience and education.
02/07/2022: Waco, TX
A collection specialist should also understand how to overcome objections owing to the nature of the job.
01/27/2022: Bridgeport, CT
Step 3: View the best colleges and universities for Collection Specialist.