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Primary Responsibility:
The Data and Operations Associate works closely with the scholarship, development, and operations teams in support of Catholic schools and students in the Archdiocese of New York.
Direct Supervisor: Senior Manager, Operations
Responsibilities:
· Maintain student records in data systems and network folders.
· Address operational inquiries and assist staff in resolving issues.
· Assist with the coordination of student sponsor mailings.
· Monitor and respond to email and web-form inquiries.
· Assist with donor acknowledgment letters.
· Implement systems and procedures for tracking student correspondence.
· Ensure internal procedures and program descriptions are documented, updated, and distributed as needed.
· Answer the main phone line, respond to parent inquiries, and direct other callers as appropriate.
· Maintain shared office calendars.
· Assist with communications and outreach to schools.
· Assist the scholarship team in parent outreach.
· Assist with school-based programs as needed.
· Perform additional duties as assigned.
Performance Standards:
· Ensure that all situations are handled promptly and with discretion.
· High level of accuracy and attention to detail
· Good time management skills and the ability to prioritize effectively.
· Ability to multi-task
Position Requirements:
· Bachelor’s degree.
· Exceptional ability to stay organized.
· Computer literacy, including word processing, database, Google Forms, and spreadsheet proficiency.
· Raisers Edge experience or related CRM system a plus.
· The ability to work autonomously while keeping the direct supervisor apprised of issues, problems, opportunities, and progress.
· Ability to work collaboratively with colleagues to create a results-driven, team-oriented environment.
· Bi-lingual a plus
Salary: $55,000 - $65,000 plus benefits
To apply, please send a cover letter and resume to myrna.anderson@archny.org
Full Time
$94k-115k (estimate)
06/29/2024
07/27/2024