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The role of the General Manager is to lead in alignment with the vision for the restaurant. The General Manager upholds our values of hospitality, intention, respect and evolution. The General Manager is responsible for the overall well being, performance and growth of the business as well as outcomes in all departments including service, front door and bar, and the kitchen in partnership with the culinary team.
CORE DUTIES & RESPONSIBILITIES
Leadership
Consistently demonstrates what it looks like to make values-based decisions and positively contribute to our three stakeholders: the guest, the team, and the business. Guides the team to solutions and clarity. Responsible for ensuring that all members of the team are in alignment with the vision & culture of the organization. Ensures all team members are continually invested in and held accountable to high standards of service. Contributes to the harmony of all departments and a culture of collaboration, communication, and respect amongst the entire team.
Service & Hospitality
The GM sets the tone for our stakeholders' experience. They create a hospitable, clean, and engaged environment through their energy and awareness of vibe, lights, music, ambiance, etc. The GM is an expert on the steps of service and unconditionally commits to driving service each and every shift. Responsible for evaluating the utility of the dining room by maximizing floor plans, seating arrangements, and guest count, and ensuring preparedness for every shift.
Operations
Evaluates functionality, efficiency, and productivity of all aspects of the operation and business. Has a bias towards action and solving problems with urgency and great follow through. Prioritizes the importance of documenting and establishing standard operating procedures for the team and business. Has a pulse on the needs and flow of each department in the restaurant. Works in partnership with department leads to ensure expectations are adhered to and business outcomes are met.
Team Development
Oversee the new hire process – interviewing, hiring, and training candidates who are a good fit for the restaurant. Complete all required HR responsibilities for onboarding & ongoing documentation for performance and changes. Builds and maintains authentically strong relationships through clearly communicated expectations and following through on meeting the needs of the team. Willing to hold others accountable in order to drive overall team performance, despite convenience or comfortability.
Safety & Care
Makes the health and safety of our guests a top priority. Establish, follow and enforce sanitation standards and procedures; complying with federal/state/local laws and health department regulations and maintaining security systems. Oversees all equipment, furniture and resources, and that physical space is treated with care and pride. Manages the maintenance calendar and upkeep. Ensure SOPs, checklists, cleaning checklists, and flight plans are being used every given shift and involved as needed.
Financials
Drives team to exceed sales goals and manage budgets. Oversee all EOD reporting and confirm cash management procedures are completed accurately. Oversees that all inventories are done accurately and on time. Complete financial, personnel, and payroll related administrative duties accurately, on time and in accordance with company policies and procedures.
Requirements:Full Time
Restaurants & Catering Services
$59k-84k (estimate)
07/10/2024
10/07/2024
The job skills required for General Manager include Leadership, Problem Solving, Interviewing, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager. Select any job title you are interested in and start to search job requirements.