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First Choice Coffee is Hiring a Customer Service Representative Near Dallas, TX
We are actively looking for a Customer Service to join our team! If you thrive in a fast-paced environment and have the drive and passion to succeed, come join our winning Team!
This is a full-time, Monday through Friday position.
Pay range: $79-19 ODE
What You'll Be Doing – The Role
- Processes a high volume of incoming calls and emails, including customer orders submitted by telephone, email, and fax.
- Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion.
- Generates daily manifests for Route Drivers and Service Technicians using the Company’s specialized computer software.
- Checks in Route Drivers at the end of the workday and reconciles all customer funds received during deliveries.
- Dispatches Service Technicians to respond to repair calls and coordinates service installations.
- Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less.
- Processes and applies payments to customer accounts
- Communicates sales leads to appropriate branch personnel.
- Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor’s absence.
- Keeps records of customer interactions, processes customer accounts, and files documents.
- Develops and demonstrates thorough knowledge of the Company’s products, services, and pricing structure.
- Solicits sales from customers during promotions.
- 401(k) and company matching
- Medical, Dental and Vision Insurance
- Life insurance
- Paid time off
- High school diploma or equivalent
- Past experience preferred
Job Summary
Full Time
$38k-48k (estimate)
06/05/2024
07/03/2024
firstchoicecoffee.com
Milton Keynes
50 - 100
Related Companies
The job skills required for Customer Service Representative include Customer Service, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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