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Billing and Customer Service Representative
$38k-49k (estimate)
Full Time
1 Month Ago
Hairston Brown Consulting is Hiring a Billing and Customer Service Representative Near Alabaster, AL
Job DescriptionBilling and Customer Service Representative PostedJanuary 24, 2024
Employment TypeFull-time / Part-time
Compensation$15.00 based on experience, skill level, and relevant competency.
Opportunity for commission income based on meeting annual retention requirements.
Potential pay increase for bilingual speaker (Spanish).
CompanyHairston Brown Financial & Insurance Services
Location9303 Hwy 119, Ste. 300
Alabaster, AL 35007
1 (205) 685-1333
Job Description
Employment TypeFull-time / Part-time
Compensation$15.00 based on experience, skill level, and relevant competency.
Opportunity for commission income based on meeting annual retention requirements.
Potential pay increase for bilingual speaker (Spanish).
CompanyHairston Brown Financial & Insurance Services
Location9303 Hwy 119, Ste. 300
Alabaster, AL 35007
1 (205) 685-1333
Job Description
- Check to ensure that appropriate changes are made to resolve customer(s) service problems.
- Contact customers to collect payments and make appropriate payment arrangements.
- Complete contract forms and/or application agreement, prepare change address records, and issue service discontinuance orders using computer.
- Confer with customers by telephone or in person in order to provide information about product(s) and service(s), take orders or cancel accounts, or obtain details of complaint(s).
- Contact customer(s) in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Determine charges for services requested, collect deposits or payments, and/or arrange for billing.
- Input quotes, create customer files and store in cloud.
- Keep records of customer interactions and transactions, record all details of inquiries, complaints, and comments, as well as action(s) taken in management system.
- Prepare renewal and new client document for agent(s)
- Must have reliable transportation and attendance.
- Organizational Skills
- Self-motivated
- Ability to communicate and convey information effectively.
- Ability to work in team environment.
- Life and Health License
- Property and Casualty License
- Salary plus commissions/bonus for exceeding retention requirement.
- Health Benefits - 401K
- Growth potential/Opportunity for advancement within the office
- Family Oriented and Life-Balanced Work Environment
- Assistance with setting up Health Insurance including Medical, Dental, and Vision
- Paid Holidays after first 90 days (Full-Time Only)
- Paid Vacation and Sick Time after first 90 days (Full-Time Only)
- Possible pay incentive for bilingual candidates (Spanish)
- Licensed with 1 year exp. preferred.
- If not, must be willing to get licensed within the first 180 days (Salary will be $15.00 until licensed). Cost of license will be reimbursed upon passing the licensing test.
- Insurance
- Full-time or Part-Time
- Billing and Service
Job Summary
JOB TYPE
Full Time
SALARY
$38k-49k (estimate)
POST DATE
05/24/2024
EXPIRATION DATE
08/03/2024
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