Be a part of something special!

At Albany Braces, we provide exceptional specialized orthodontic dental care and experiences that bring healthy, confident smiles to the faces of our patients and communities. This requires a team of highly skilled and creative people who are committed to teamwork, compassion, integrity, knowledge, gratitude, and fun! We value the unique skills, experiences, and perspectives every team member brings to the organization, and we are focused on ensuring our team members thrive both professionally and personally.

We currently have a career opportunity for a caring, purpose-driven Treatment Coordinator who will take great pride in creating truly extraordinary patient experiences while delivering and supporting the highest quality dental care.

Position Description:

The Treatment Coordinator works very closely with the Orthodontist on patient treatment planning and coordination of treatment sequences. All Treatment Coordinators complete several weeks of initial and thorough sales training and extensive ongoing training and coaching. Top Team Members exhibit empathy, confidence, and drive as well as excitement for prospect of making an impact on people's lives!

• Serve as first point of contact for prospective patients/families experiencing dental issues and looking to learn more about our services.
• Prepare patients for exams and post treatment evaluations.
• Present diagnostic records to Orthodontist to help them evaluate and create treatment plan for patients.
• Support prospective patients by thoroughly explaining our services and how they differ from competitors or other alternatives.
• Exhibit empathy, compassion, and conviction when speaking with prospective patients with the goal of helping to impact their lives for the better.
• Provide patients and families with proper orthodontic care instructions, dental health education and diet recommendations.
• Create a welcoming environment and make patients feel comfortable by interacting and getting to know each patient.
• Coordinate needed appointments with specialty dental clinics and keep patients' general dentist informed of treatment plans.
• Ability to empathize and advocate for our prospective patients to take the next step.
• Show confidence and expertise overcoming cost and other common prospective patient objections.
• Act as an ambassador of the Kristo Orthodontics Core Values at all times: Compassion, Knowledge, Teamwork, Integrity, Fun, Gratitude, and Commitment.

Details:

• Full Time
• Monday - Friday
• No Evenings, No Weekends, No Holidays
• Wage Range $22 - $25, based on experience*
• Multi-Location Practice: Albany, Delmar, East Greenbush, Clifton Park and Latham
  **Must be willing to commute to all five office locations
• Competitive Pay and Full Benefits Package

Benefits:

• Competitive pay growth opportunities
• Bonus Opportunities
• Medical, Dental, Vision, Short Term Disability and Life insurance
• 401K with company contributions
• Paid time off paid holidays
• Discounted and free pediatric dental and orthodontic treatments