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Description : About the Role :
About the Role :
The Solution Specialist delivers a best in class client experience utilizing deep knowledge of RetailData’s products and data sets.
As a key member of the team, you’ll be the linchpin that ensures our sales and onboarding processes run smoothly and our existing client programs are executed with excellence.
You will become a trusted advisor to our clients, from suggesting better methodologies to address analytical objectives to delivering insights from our data in a meaningful, actionable way.
This role requires excellent customer service support and a professional attitude.
Essential Functions and Responsibilities :
Product & Company Expertise
Develop a deep understanding of RetailData's data, solutions and services including key differentiators versus legacy approaches and competing offerings.
Client Onboarding, Training & Support
Conduit Between Clients and RetailData Services & Solutions
What You'll Need :
Extent Of Public Contact :
Frequent contact with clients.
Last updated : 2024-06-12
Full Time
Consumer Services
$70k-84k (estimate)
06/13/2024
09/12/2024
retaildatallc.com
GLEN ALLEN, VA
1,000 - 3,000
1988
Private
CHRISTINE COTTRELL
$200M - $500M
Consumer Services
RetailData is a SaaS-based firm that provides pricing data collection and reporting solutions for retail industry.
The job skills required for Solution specialist include Customer Satisfaction, Insight, Technical Sales, etc. Having related job skills and expertise will give you an advantage when applying to be a Solution specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Solution specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Solution specialist positions, which can be used as a reference in future career path planning. As a Solution specialist, it can be promoted into senior positions as an Integrated Solutions Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Solution specialist. You can explore the career advancement for a Solution specialist below and select your interested title to get hiring information.