4 Jobs in Alpharetta, GA
StellarMettle Placements is Hiring a Desktop support technician Near Alpharetta, GA
We are seeking a Technology Support Technician (Tier III) with 5 years of experience. Days of support coverage will be Sunday through Thursday, less company and federally observed holidays.
We are looking for an individual with experience working as a Tier 3 technical support technician, as well as experience troubleshooting technology help desk tickets.
RESPONSIBILITIES :
- Own the support channels, such as Zendesk, phone, email, ensuring appropriate prioritization and routing of tickets. Assume ownership until resolution.
- Continuously Monitor the health of live accounts and highlighting any areas of concern
- Provide occasional off hours support for premium SLA clients with critical issues.
- Assisting with basic hardware and software configurations
REQUIREMENTS :
- Experience with ZenDesk or similar applications.
- Experience with SQL.
- Experience monitoring infrastructure is a plus.
Please apply, if interested!
Last updated : 2024-06-20
Job Summary
Full Time
$56k-72k (estimate)
06/22/2024
09/21/2024
The job skills required for Desktop support technician include Troubleshooting, Technical Support, Help Desk, Prioritization, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Desktop Support Technician.
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