• Processes both internal and external referral requests and assists in properly navigating patients into the multi-specialty clinic from external
  referral sources / emergency rooms / patients.
• Accurately registers and schedules patients pursuant to established protocols for Northwest
  Texas Physician Group providers.
• Contacts referring providers and patients to efficiently and thoroughly complete patient pre-registration
  criteria and communicate scheduled appointments.
• Monitors incoming medical records and third party communication and routes to providers /
  medical assistants or Practice Manager as appropriate.
• Scans and properly indexes medical records into EMR system.
• Responds to requests for medical records according to clinic policy.
• Conducts verification of eligibility for new patients and communicates clinic’s expectation of payment at time of service – may collect co-payments and co-insurance at time of scheduling.
• Generate weekly and monthly reports.
• Makes reminder calls for scheduled appointments.
• Other duties as assigned.
• Willingly accepts other assignments when requested.
• May travel between facilities when requested.

• A Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match

Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):

• High school diploma or equivalent. Prefer certification or training as an Administrative Medical Assistant
• Minimum of 2 years in a medical office setting or hospital admissions/scheduling department involving patient registration, scheduling, verification of benefits and customer service
• Knowledgeable in the proficient use and application of an EMR system
• Acute healthcare knowledge with understanding of clinical terminology and medical office proccess, medical insurance billing/managed care, and HIPAA privacy standards
• Strong interpersonal communication with excellent written and oral communication skills.
• Typing and strong computer skills required. Proficiency in MS Office applications
• Ablility to provide excellent customer service to both internal and external customers
• Ability to quickly and accurately process and key data in and EMR
• Must be able to evaluate clinical data in order to properly process patient referrals