This position is responsible for administrative operation of residential facilities. The position reports directly to the Director of Residential and Campus Life and is critical to the overall success of the residential campus community. The position serves as a team leader to the Residence Life professional staff and student assistants. This position also serves as a team member to the Department of Residential and Campus Life and Division of Student Engagement and Success.
Responsibilities
Administrative (75%) Oversee housing room assignments. This includes supervising room management workflow of building coordinators. Manage and advance room management software; currently StarRez. Advise and follow directive of Department Director and Vice President on maximizing occupancy. Assist with policy and procedure management. Monitor and report room occupancies, room maintenance, and other housing related operations. Supervise office student staff and full-time housing coordinators. Timely responses to housing inquiries. Work closely with Student Accounts on room billings. Facilitate residency requirement appeals. Assist Department Director with annual strategic planning and assessment. Assist professional coordinators with student employee hiring, training, scheduling, and accountability. Assist with department budget management, including processing purchases and tracking spending. Meet regularly with Department Director to review operations. Market facilities with creativity and innovative methods. Ensure website and all publications are current and available. Collaborate with university departments advance quality living environment.
Housing Summer Programs, Long-term contracts, and Special Accommodations (15%) Ensure summer programs with housing contracts are fulfilled by working closely with professional housing coordinators, physical plant, and Auxiliary Services. Manage long-term apartment contracts for faculty and staff. Serve as primary campus liaison for housing arrangements for guests or special programs throughout the year. Work closely with Access and Accommodations, housing coordinators, and physical plant, and students on special accommodations related to The Fair Housing Act and ADA.
Student Support and Other Related Duties. (10%) Assist with responding and following up with student situations. Serve on division intervention teams and student success initiatives. Serve as a designated student conduct officer as needed. Working with the Student Engagement team during campus events and activities Serve in Residence Life Professional Staff on-call rotation Performs other duties as assigned.
Preferred Qualifications
Bachelor's Level Degree, or equivalent experience, and three to five years of employment experience in collegiate residential programs, or related field. Knowledge of GSW and University System of Georgia policies and procedures Knowledge of Residence Life policies and Procedures Skill in supervision and staff development Skill in program planning and implementation. Skill in accounting and budget management. Skill in interpersonal communications. Skill in oral and written communications. Skill in facility management.
Knowledge, Skills, & Abilities
Knowledge of GSW and University System of Georgia policies and procedures Knowledge of Residence Life policies and Procedures Skill in supervision and staff development Skill in program planning and implementation. Skill in accounting and budget management. Skill in interpersonal communications. Skill in oral and written communications. Skill in facility management.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu .
For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.
Equal Employment Opportunity
Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.