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FirstService Residential Florida
Bal Harbour, FL | Full Time
$33k-43k (estimate)
2 Weeks Ago
Chanel
Bal Harbour, FL | Full Time
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Chanel
Bal Harbour, FL | Full Time
$79k-102k (estimate)
2 Months Ago
Concierge (Weekdays & Weekends/Evenings)
$33k-43k (estimate)
Full Time 2 Weeks Ago
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FirstService Residential Florida is Hiring a Concierge (Weekdays & Weekends/Evenings) Near Bal Harbour, FL

Job Overview:  
This position serves residents by providing information and services. Self-motivated; outgoing; detail oriented; customer service and customer focused individual with excellent interpersonal, communication, and organizational skills including e-mailing, identifying, and organizing resources to provide personal service expected by residents. 
Your Responsibilities:  
  • Identifies and clarifies residents’ needs and desires; answers questions; gives directions and instructions; develops inventories of services.
  • Manages and screens messages.
  • Helps residents establish accounts and schedules access for authorized vendors to provide services within units.
  • Provides services requested by planning arrangements and reservations for dining, tours, travel, entertainment, accommodations, rentals gifts, sporting events, transportation, meetings, secretarial services, couriers, communication and mail services, personal appointments and services, medical services, and similar requests; reminding residents of schedules; providing support and assistance; running errands; personalizing services.
  • Anticipates services required by ascertaining mood and style of residents, identifying options, developing itineraries.
  • Organizes social events and event planning and arranges services.
  • Improves services by obtaining and evaluating resident observations, opinions, and criticisms.
  • Maintains guest privacy and organization reputation by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities, maintaining personal networks.
  • Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Follows safety procedures and maintains a safe work environment.
  • Other duties as required.
Skills and Qualifications:
  • High school diploma or equivalency preferred.
  • Completion of College level courses with concentration in Business or Hospitality is strongly desirable.
  • Five (5) or more years’ experience in the Hospitality Industry.
  • Effective written and verbal communication skills.
  • Word, Excel spreadsheets, and e-mail.
  • Multiple language fluency is desirable.
  • Effective written and verbal communication skills.
  • Strong customer service, communication and interpersonal skills required.

Physical Requirements:
  • Ability to lift 30 – 50 lbs.
  • Work in an upright standing position for long periods of time.
  • Walk and climb stairs.
  • Ability to detect auditory and/or visual emergency alarms.
  • Ability to respond to emergencies in a timely manner.
Supervisory Responsibilities
  • No supervisory responsibilities
Schedule: Wednesday-Sunday 3:00pm-11:00pm
What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20.00 per hourDisclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Job Summary

JOB TYPE

Full Time

SALARY

$33k-43k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

07/06/2024

WEBSITE

fsresidential.com

HEADQUARTERS

Hollywood, FL

SIZE

>50,000

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If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

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Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

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A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

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A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

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A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

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Step 3: View the best colleges and universities for Concierge.

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