2 Jobs in Basking Ridge, NJ
DCM Infotech is Hiring a 1408 : Field Engineer 3 Near Basking Ridge, NJ
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
ResponsibilitiesProvides support for software, hardware and networking support for desktops, laptops and servers
Provides maintenance and support on legacy products
Supports Core, server products
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Job Summary
Full Time
$64k-81k (estimate)
05/30/2024
07/25/2024
The job skills required for 1408 : Field Engineer 3 include Networking, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a 1408 : Field Engineer 3. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 1408 : Field Engineer 3. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for 1408 : Field Engineer 3 positions, which can be used as a reference in future career path planning. As a 1408 : Field Engineer 3, it can be promoted into senior positions as a Field Service Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 1408 : Field Engineer 3. You can explore the career advancement for a 1408 : Field Engineer 3 below and select your interested title to get hiring information.
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