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Job Overview:
We are seeking a dedicated Medical Receptionist to join our healthcare facility. The ideal candidate will be responsible for providing exceptional customer service and administrative support in a medical setting.
Duties:
- Greet patients in a pleasant and timely manner.
- Utilize practice management system to create provider records, scan
medical records documents including active medical insurance cards,
drivers license or equivalent ID & maintain insurance information.
- Verify registration forms are complete & obtain referring physician & primary physician information.
- Ensure patient has current referral on date of service. Obtain referral if necessary.
- Verify insurance benefits and eligibility prior to office visits and procedures.
- Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
- Ensure time-of-service batch is balanced and closed daily.
- Research & assist patients with questions regarding balances including collecting applicable payments.
- Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
- Provide support for the physician and/or care center providers so that they are kept on schedule and advised of appointment changes.
- Perform various duties, including answering incoming calls and routing
them to appropriate personnel; take complete messages; and send tasks, as necessary.
- Schedule, confirm, and cancel office appointments.
- Answering the phones and pick up voicemail messages
- Reschedule no-show appointments and maintain coverage to reflect correct
information for the day.
- Support the care center in areas to include assisting with record requests,
managing the fax inbox, and scanning records.
- Other duties as assigned.s
Qualifications:
- Proven work experience as a Medical Receptionist or similar role
- Familiarity with ModMed (EMA), or similar electronic health record systems
- Knowledge of HIPAA regulations and medical office procedures
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Experience in medical scheduling and managing patient records is a plus
Join our team as a Medical Receptionist to contribute to the efficient operation of our healthcare facility while providing top-notch service to our patients.
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
$41k-50k (estimate)
04/27/2024
04/28/2024
The following is the career advancement route for Medical Receptionist/Front Desk positions, which can be used as a reference in future career path planning. As a Medical Receptionist/Front Desk, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Receptionist/Front Desk. You can explore the career advancement for a Medical Receptionist/Front Desk below and select your interested title to get hiring information.