• Manage online, phone and in-person room reservations

• Welcome guests, check them in, distribute room keys and explain the hotel’s amenities

• Take payment from customers

• Respond to guests’ issues and complaints in a friendly, timely manner

• Explain local amenities and attractions to guests

• Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs

• Assist customers with the planning of special events such as weddings and business conferences

• Arrange specialized services for VIP customers

Job Type: Full-time

Pay: $15.75 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Hotel Front Desk: 2 years (Required)

Work Location: In person