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Do you have an interest in information technology? Do you like helping others? Do you enjoy troubleshooting and solving problems?
If so, you may be a great fit for our team!
We are seeking a Help Desk Technician to join our growing team here at Connsci. This individual will be working closely with one of our clients and will be focused on both supporting recurring business operations as well as special projects.
Specifically, this person will troubleshoot common computer, networking, and access issues in a Windows / Microsoft / Outlook environment.
This individual will also work in Active Directory for providing password resets and other support tasks. From time to time this individual may also participate in special projects, such as annual lifecycle refresh and organization-wide device upgrades, which involve communicating with customer administration and performing hardware assessments.
Responsibilities :
asset inventory and database management; desktop / laptop / tablet diagnostics and troubleshooting; mobility device assignment, setup, diagnostics and troubleshooting.
Basic Qualifications :
At this time, Connsci will not sponsor a new applicant for employment authorization for this position.
Connsci is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Connsci makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Last updated : 2024-07-27
Full Time
$63k-78k (estimate)
07/29/2024
10/28/2024
connsci.com
Gaithersburg, MD
<25
The job skills required for Help desk technician include Help Desk, Technical Support, Active Directory, Operating System, Microsoft Windows, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk technician positions, which can be used as a reference in future career path planning. As a Help desk technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk technician. You can explore the career advancement for a Help desk technician below and select your interested title to get hiring information.