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Position Summary:
We have an exciting opportunity to join our team as a Learning & Development Specialist.
With guidance from Learning and Development (L&D) Leadership, the L&D Specialist enhances the centralized training and on-the-job support infrastructure for the NYU FGP Central Billing Office and Patient Access Center. Proficiency in designing, developing, and facilitating training is essential. Additionally, the Specialist will curate and uphold reference materials for various purposes, including new hires, refreshers, performance improvement, and staff development. Reporting directly to the L&D Supervisor, they collaborate with the L&D Leadership to identify ongoing training needs, devise suitable interventions, and liaise with designated leaders for continuous improvement initiatives as a part of the revenue cycle team.
Job Responsibilities:
Minimum Qualifications:
To qualify you must have an Associates Degree or equivalent experience.
Must have 1 - 4 years of relevant experience. Must have strong verbal and written communication skills. Demonstrate strong interpersonal skills and ability to analyze issues quickly and identify the best solutions. Demonstrate the ability to present information in a classroom or remote setting. Be a high-performing PC user with basic Microsoft Excel, PowerPoint, and Word knowledge. Preferred healthcare background within a Customer Service, Professional Billing, or Contact Center setting.
Preferred Qualifications:
Healthcare background preferred within a Customer Service, Professional Billing, or Contact Center setting.
Full Time
$66k-82k (estimate)
05/24/2024
07/23/2024
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