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Responsibilities:
- Provide polite and courteous communication in person, over the phone and through email.
- Gather all job details from the customer to ensure the desired outcome.
- Learn MIS software
- Work within deadlines
- Work as a team player
Skills:
- Strong customer service skills, with the ability to handle various customer inquiries and concerns
- Excellent phone etiquette and interpersonal skills for positive customer interactions
- Ability to analyze customer needs and provide appropriate solutions or recommendations
- Proficient in data entry for accurate record keeping and updating customer information
Personality traits:
- You like people, you are personable and make friends fast
- Your work matters to you, you are responsible, you show up on time and conduct yourself in a professional manner
- You dislike drama
- You have a high level of detail and urgency in your personality, you work well under pressure and are used to working against deadlines
- You are effective and efficient in all that you do
- You take responsibility for your actions and enjoy accountability
- You are a high level achiever and expect to be paid for what you do
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
Consumer Services
$28k-36k (estimate)
01/25/2024
06/23/2024
allegrascafe.com
BRANFORD, CT
100 - 200
Private
MICHAEL LEONARD
$10M - $50M
Consumer Services
The job skills required for Customer Service Representative include Customer Service, Data Entry, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.