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General Information
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Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday 8:00am - 5:00pm & flexible evenings/weekends
Posted Date
03/24/2023
Salary Range: $64800 - 137600 Annually
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
4635
Primary Duties and Responsibilities
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Under the direction of the Program Director and Case Manager Supervisor at UCLA Operation Mend, you will provide comprehensive case management for Operation Mend veterans and family members. The Family Care Manager serves as a care manager for veterans and family members seeking care at UCLA Health Operation Mend for specialty physical and psychological injuries sustained in the line of post 9/11 military service.
You will work collaboratively with the Operation Mend multidisciplinary team to engage, educate, communicate, and coordinate care for assigned Operation Mend participants; maintain contact with relevant providers to monitor and coordinate treatment efforts and provide comprehensive treatment plan; maintain contact with relevant providers to monitor and coordinate treatment efforts and provide comprehensive treatment plan; works telephonically and/or using telehealth platform, for both behavioral and physical health issues to provide treatment plan, coordinate care with participants to maintain continuity of care, identify immediate needs, review treatment goals and implement action steps towards achieving goals; provides support in linking Operation Mend participants to their local veteran service organizations and other community support services; and provides follow-up check-ins via telehealth at 3-months, 6-months and 12-months to reassess the needs and goal attainment of all Operation Mend participants.
Salary Range: $64,800 - $137,600/annually
Job Qualifications
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* License eligible (LCSW, , LMFT, MSW, MFT)
* Masters in psychology or related field.
* Previous experience working with trauma, veterans, caregivers is a plus.
* Experience working with families from diverse backgrounds.
* Skilled in keeping accurate and timely records.
* Excellent written and verbal communication skills.
* Ability to work effectively and closely with other members of the team.
* Excellent organizational and problem-solving skills.
* Ability to work independently and report to Case Manager Supervisor and Operation Mend leadership on a regular basis and in a timely manner.
* Skilled in management of time and setting priorities.
* Ability to take direction.
* Proficient in Microsoft Word, Outlook, Excel, and Access. Ability to work flexible hours. Ability to follow University Policy and Procedures.
* Bilingual, a plus.
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The following is the career advancement route for Office Assistant positions, which can be used as a reference in future career path planning. As an Office Assistant, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Assistant. You can explore the career advancement for an Office Assistant below and select your interested title to get hiring information.