Description

Your Team

Heritage Shores, a 55 resort-style community in Bridgeville, DE, is looking for an enthusiastic full-time Community Representative to join our team.

The position will share the vision and story of our exceptional active adult new home community to customers visiting the Welcome Center.

Your Key Deliverables

Understand and support the execution of community brand at all touch points the Welcome Center, at model homes, at amenities and throughout the community.

Greet and effectively register visitors and Discovery Program Stay & Play guests

Conduct community tours

Coordinate appointments and conduct customer follow-up

Coordinate with Customer Service, Clubhouse personnel, and vendors regarding Stay & Play Program and cottages.

Enter customer information into Salesforce

Guide the Welcome Center and Stay & Play Discovery Program guest experience in person to ensure the consumers’ wants and needs are met

Coordinate with sales personnel to gather important customer information and maintain valuable relationships.

Open, maintain and close the Welcome Center according to procedure.

Perform administrative functions such as preparing emails, and managing mail and assisting the Sales and Marketing team.

Place supply orders and maintaining an inventory of supplies and gifts.

Assist and participate in on and offsite community events, grand openings, and other special promotions as needed. Responsibilities may include, but are not limited to : ;

helping with vendor organization, ordering and preparing give-away items, overseeing guest registration, taking photographs, cleanup, etc.

Must Haves

Position is full-time (40 hours a week).

Required to work three days during the week and weekends

Warm and welcoming, good energy level, and excellent customer service skills.

Proactive, organized, self-motivated detail oriented person with the ability to easily multi-task.

Working knowledge of Windows, Microsoft Office Suite, Internet-based applications, and CRM experience helpful, as is the ability to learn new software.

High School diploma or equivalent work experience.

1-2 years customer service or customer facing experience and ability to develop strong client relationships

Nice to Haves

Real estate experience is a plus, though licensed candidates actively practicing will not be considered

Sales and Marketing experience is a plus

College degree

Your Opportunity - US

We are proud to offer our employees what they value most :

Competitive compensation

Excellent extended medical, dental and vision benefits beginning day 1

401(k) matching, vesting begins day 1

Career development programs

Charitable donation matching

Paid Volunteer Hours

Paid parental leave

Family planning assistance including IVF, surrogacy and adoptions options

Wellness and mental health resources

Pet insurance offering

A culture based on our values of Passion, Integrity and Community

LI-TB1

Brookfield Properties participates in the to confirm the eligibility of candidates to work in the United States.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Last updated : 2024-06-19