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Description
Your Team
Heritage Shores, a 55 resort-style community in Bridgeville, DE, is looking for an enthusiastic full-time Community Representative to join our team.
The position will share the vision and story of our exceptional active adult new home community to customers visiting the Welcome Center.
Your Key Deliverables
Understand and support the execution of community brand at all touch points the Welcome Center, at model homes, at amenities and throughout the community.
Greet and effectively register visitors and Discovery Program Stay & Play guests
Conduct community tours
Coordinate appointments and conduct customer follow-up
Coordinate with Customer Service, Clubhouse personnel, and vendors regarding Stay & Play Program and cottages.
Enter customer information into Salesforce
Guide the Welcome Center and Stay & Play Discovery Program guest experience in person to ensure the consumers’ wants and needs are met
Coordinate with sales personnel to gather important customer information and maintain valuable relationships.
Open, maintain and close the Welcome Center according to procedure.
Perform administrative functions such as preparing emails, and managing mail and assisting the Sales and Marketing team.
Place supply orders and maintaining an inventory of supplies and gifts.
Assist and participate in on and offsite community events, grand openings, and other special promotions as needed. Responsibilities may include, but are not limited to : ;
helping with vendor organization, ordering and preparing give-away items, overseeing guest registration, taking photographs, cleanup, etc.
Must Haves
Position is full-time (40 hours a week).
Required to work three days during the week and weekends
Warm and welcoming, good energy level, and excellent customer service skills.
Proactive, organized, self-motivated detail oriented person with the ability to easily multi-task.
Working knowledge of Windows, Microsoft Office Suite, Internet-based applications, and CRM experience helpful, as is the ability to learn new software.
High School diploma or equivalent work experience.
1-2 years customer service or customer facing experience and ability to develop strong client relationships
Nice to Haves
Real estate experience is a plus, though licensed candidates actively practicing will not be considered
Sales and Marketing experience is a plus
College degree
Your Opportunity - US
We are proud to offer our employees what they value most :
Competitive compensation
Excellent extended medical, dental and vision benefits beginning day 1
401(k) matching, vesting begins day 1
Career development programs
Charitable donation matching
Paid Volunteer Hours
Paid parental leave
Family planning assistance including IVF, surrogacy and adoptions options
Wellness and mental health resources
Pet insurance offering
A culture based on our values of Passion, Integrity and Community
LI-TB1
Brookfield Properties participates in the to confirm the eligibility of candidates to work in the United States.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
Last updated : 2024-06-19
Full Time
$70k-94k (estimate)
06/21/2024
09/17/2024
brookfieldproperties.com
NEW YORK, NY
15,000 - 50,000
1924
Public
MICHAEL FISCHETTI
$1B - $3B
Brookfield is an asset manager that owns and manages office properties, renewable power facilities and more.
The job skills required for Community representative include Customer Service, Salesforce, Planning, Sales and Marketing, etc. Having related job skills and expertise will give you an advantage when applying to be a Community representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Community representative positions, which can be used as a reference in future career path planning. As a Community representative, it can be promoted into senior positions as a Community Development Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community representative. You can explore the career advancement for a Community representative below and select your interested title to get hiring information.