Company Overview:

Lebronze Alloys North America is an exciting new venture, part of a large French Group and committed to the long term growth strategy in this market

Position Overview:

We are seeking an experienced and motivated Inside Sales & Office Manager. In this role, you will be the primary point of contact for Lebronze Alloys North America. At the outset, there will be 3 distinct functional responsibilities; Inside Sales, Buyer and AP/AR. To that end – if you are someone that enjoys the variety of each day being different, you understand that each function is imperative, and that attention to detail throughout is necessary – we’d love to connect and see how we can develop personally and professionally together.

Duties:

In the Inside Sales role,

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding accurately and promptly to customer inquiries.

Communicating with colleagues and customers through various channels.

Acknowledging and resolving customer complaints.

Processing quotes, orders, invoices.

Also nice to have (or to be developed):

Keeping records of customer interactions, transactions, comments, and complaints.

Developing & or providing feedback on the customer service process.

Knowing our products inside and out so that you can answer questions.

Buyer Role

Manage inventory to meet the business needs

Manage Purchase Orders & Receiving process.

Maintain accurate and updated records

AP / AR Role

Keep AP & AR current (manage a consistent process to pay payables and process receivables)

Develop and maintain accurate and updated records

Responding appropriately to a supplier, customer and internal requests.

Inside Sales & Office Manager Requirements

High School diploma is required, more education and experience is generally preferred.

Ability to stay calm when customers, colleagues or suppliers are stressed or upset.

Comfortable using computers (skilled in use of Excel, Outlook, ERP, MRP, CRM).

Autonomous with high level of attention to detail; preference to those that understand process

Occasional domestic and/or international travel.

We offer competitive compensation packages including base salary, health benefit allowance, and opportunities for career growth. If you are a results-driven individual with a passion for sales, we would love to hear from you.

Job Type: Full-time

Pay: $57,489.00 - $62,440.00 per year

Benefits:

• Paid time off

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person