HOA/ Association Community Manager

Your unique combination of skills in project management, team development, team leadership, and property management within an HOA governed property will position you as the architect of your own environment in our unique and dynamic role as an On-Site Property Manager.

Compensation:

$70-75k with 75% Paid benefits, 10 days PTO, 7 Paid Fed Holidays, 401k

If this speaks to you, reach out to our Talent Acquisition Team and let them know to pull this ad down as you are ready to move! pete@riseamg.com (713)830-3942

Pete Proctor will be available to create your candidate profile for this great opportunity!

Company Vision

RISE Association Management Group of companies is the best-in-class provider of property services for Texas homeowners’ associations. Within our various brands and service offerings we offer a range of property services to condominium and townhome communities. We administer the business entities that are community associations specializing in condominium and townhome communities. We’re built specifically to solve the problems facing our condominium and townhomes association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers. We’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who happen to be in the business of community association management. Together, we will go far. Together, we RISE.

Our Core Values:

· Precision, Preparation, and Organization (PPO)

· Honor Commitments

· Ownership

· Curiosity

· Partnership

· Find a Way (or make one)

· Inspiring Attitude

· Stewardship

Core Responsibilities include but are not limited to:

· Supervise onsite teams, for example: admin staff, maintenance, concierge, and valet team.

· Daily communication with Association Board of Directors and homeowners as needed. Including Weekly Management Reporting, keep the board in "the know".

· Complete regular facility inspections for maintenance and deed restriction matters.

· Preparation for Board Meeting materials, bid comparisons, and other documents needed for presentations.

· Practice and adhere to the Guiding Principles of the company and respond to all calls / emails within 24 hours of receipt.

· Acquire and maintains current knowledge of state and regulatory agency statutes and the community's documents, policies, and procedures.

· Provides administrative, operational, and managerial support to the the board.

· Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.

· Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.

· Other duties as assigned.

Required Characteristics:

· Must share our core values.

· Must be willing and able to attend evening meetings with clients as necessary.

· Must be reliable and dependable.

· Must enjoy finding and proposing solutions to problems.

· Must thrive in a fast-paced, deadline-driven environment.

· Must be willing to self-learn in addition to on-the-job training.

· Must be comfortable with working on new and sometimes unfamiliar problems.

· Must present a professional appearance.

· Must be self-motivated, proactive, detail-oriented, and a team player.

• Ability to maintain the utmost confidentiality and trust with the community.
• Must be a self-starter and able to work with minimal supervision.
• Excellent verbal and written communication skills are necessary. Interactions with owners are opportunities to assist and educate with patience and compassion.

Required Skills, Knowledge, and Experience:

· Strong customer service skills internal and external. Communication is paramount.

· Strong Excel knowledge; Knowledge of other Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level; Strong computer skills with a proficiency in data entry, including 10-key.

· Minimum of one (1) year of property management experience.

· Professional communication skills (phone, interpersonal, written, verbal, etc.).

• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Serve as a liaison between Management and the Board of Directors. Facilitate procedures and ensure that policies are carried out.
• Assist Owners with their needs and requests regarding the community in a positive and caring manner, acting as a liaison between Owners and the Board.
• Coordinate, set up for, facilitate, and attend Board meetings, Special meetings and Committee meetings (as needed).
• Process building permit applications and issue permits.
• Maintain files for all correspondence, bids, repair orders, and maintenance records.
• Prepare or oversee the preparation of notices, proxies, ballots, and meeting packets for all meetings of the Association and Board.
• Oversee the accuracy of individual files for each owner.
• Maintain and update the community website and homeowner Caliber portal.
• Manage site inspections and enforce the Deed Restrictions.
• This is a full-time position with time required in the office and in the community.
• Reliable transportation and a valid drivers’ license are required.
• CMCA certification and 2 years of community management experience is preferred.
• Knowledge of the Microsoft Office suite of products including Teams is a plus.
• Experience with Caliber is a plus.

Education/Certification Requirements:

· High School Diploma or equivalent experience and/or bachelor’s degree from an accredited university preferred.

· Must have own transportation and ability to travel to and from client sites.

Additional Information:

· All your information will be kept confidential according to EEO guidelines.

· FLSA Status: Exempt

· Status: Full-Time

· Hours: Monday through Friday 8 am to 5 pm. Evenings and Weekends as required by demand.

Work Location:

Brookeland, Tx 75931

Physical Requirements:

· Ability to lift, up to 20 lbs.

· Majority of the work schedule will be spent seated.

· The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.

· While performing the duties of this job, the employee is regularly required to talk and hear.

· This position is active and requires standing, walking, and sitting all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Typical Working Conditions:

· Works primarily on property both outside and indoors.

· May be required to work any time of the day, evening, or night during the week and/or weekend.

Responsibilities:

· Oversee and manage all aspects of property maintenance and facilities management for the Homeowners Association (HOA)

· Maintain office operations, including contract management, data entry, and filing

· Ensure phone etiquette and excellent customer relationship management with homeowners and vendors

· Utilize Computerized Maintenance Management Systems (CMMS) to track work orders, maintenance schedules, and vendor contracts

· Negotiate contracts with vendors for various services and supplies

We offer competitive compensation and benefits package. Join our team as an HOA Manager and make a positive impact on our community!

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• HOA / Association Property Management: 2 years (Required)
• Attending Monthly Board Meetings: 2 years (Preferred)
• Preparing Board Meeting Packets and: 2 years (Preferred)
• Bid Presentations: 2 years (Preferred)
• Contractor and Vendor Relationship Management: 2 years (Preferred)
• Deed Restriction support: 2 years (Preferred)
• Invoice reviews: 2 years (Preferred)
• Office management: 2 years (Preferred)
• staff schedules and weekly labor report reviews: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Brookeland, TX 75931: Relocate before starting work (Required)

Work Location: In person