3 Jobs in Buffalo, NY
La Quinta Inn & Suites by Wyndham is Hiring a Front Desk Clerk Near Buffalo, NY
Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints or concerns with patience and professionalism
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Coordinate with housekeeping to ensure rooms are clean and ready for guests
- Perform night audit duties as needed
Qualifications:
- Previous experience in guest relations or hospitality management preferred
- Multilingual skills are a plus
- Familiarity with front desk operations and hotel procedures
- Knowledge of phone systems and phone etiquette
- Strong customer service skills with the ability to handle difficult situations calmly
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational abilities
Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the hotel industry
If you are passionate about providing exceptional customer service, have a strong attention to detail, and enjoy working in a dynamic environment, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 10 – 39 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work setting:
- In-person
Ability to Relocate:
- Buffalo, NY 14218: Relocate before starting work (Preferred)
Work Location: In person
Job Summary
Full Time | Part Time
$27k-36k (estimate)
05/03/2024
10/23/2024
The job skills required for Front Desk Clerk include Customer Service, Housekeeping, Communication Skills, Attention to Detail, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.
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