3 Jobs in Burbank, CA
La Wellness Home, Inc is Hiring a Call Center Representative Near Burbank, CA
Overview:
We are currently seeking a compassionate and dedicated Behavioral Health Call Center Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to individuals seeking assistance with mental health concerns.
**Responsibilities:**
- Answer incoming calls from individuals seeking behavioral health services
- Provide information and resources to callers in a professional and empathetic manner
- Schedule appointments and follow up with clients as needed
- Maintain accurate and detailed records of all interactions
- Collaborate with healthcare professionals to ensure clients receive the appropriate care
**Qualifications:**
- Bachelor's degree in Psychology, Social Work, or related field (preferred)
- Previous experience in a call center or customer service role
- Knowledge of behavioral health services and resources
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
Experience:
- Proficient in English; bilingual in Spanish is a plus
- Previous experience in customer service, preferably in a medical office setting
- Knowledge of medical terminology is beneficial
- Strong data entry skills with attention to detail
- Ability to maintain professionalism and empathy when interacting with patients
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the qualifications above and are ready to make a difference in the healthcare industry, we encourage you to apply for the Call Center Representative position.
Job Types: Full-time, Part-time
Pay: $20.04 - $24.13 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Burbank, CA 91505 (Preferred)
Ability to Relocate:
- Burbank, CA 91505: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$45k-58k (estimate)
06/13/2024
10/10/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Data Entry, Attention to Detail, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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