Why Work at The Lake House?

Employment at The Lake House offers a beautiful place to work in a fun, team-oriented, professional setting! Advantages of being a Lake House team member include:

• Paid Time Off during your first full calendar year for Full Time employees!
• Medical, Dental and Vision Benefits for Full Time employees!
• 401k with up to 4% Employer Match!
• Membership Discounts to the Sands Family YMCA!
• FREE Lunch and/or Dinner during your shift!
• Robust and formalized training program to get you doing what you love as soon as possible!
• Rooms, Food & Bev, and Spa The Lake House!
• Many Employee Discounts at The Lake House and through LifeMart!
• Company sponsored Community Service and Wellness Events!

General Summary of Duties:

The Sales Coordinator performs support duties as directed by Sales Managers. Tasks include, but are not limited to; telephone communication including answering calls, attending to messages, forwarding calls appropriately, assisting caller in resolving questions/ concerns, email correspondence, managing calendar(s), coordinating meetings, filing, inputting and maintaining data, drafting and submitting expense reports, accurately preparing written documents such as letters, memos, and any other administrative tasks as requested by the Sales Team.

Examples of Duties (includes but is not limited to the following):

• Provide administrative and customer support to the Sales Team
• Coordinate payroll files and Paid Time Off (PTO) submission for assigned Sales Manager(s)
• Prepare sales- related documents throughout the sales process (e.g. Proposals, contracts, or banquet event orders)
• Gather materials and assemble information packages (e.g. brochures, promotional materials)
• Enter, retrieve, reconcile and verify information (e.g. commissions, leads, third parties) in software involved in the sales process
• Enter and retrieve information contained in computer databases to update records, files, reservations and answer guest inquiries
• Prepare letters, memos and other documents using word processing, spreadsheet, database or presentation software
• Create and maintain computer- and paper- based filing and organization systems for records, reports and documents
• Compile, copy, sort, and file records of office activities, business transactions, and other activities
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Perform additional duties and projects as assigned

Position Requirements:

• Ability to speak, read, write and understand English
• Professional demeanor appropriate for a luxury environment
• Previous experience in an administrative role required
• Experience in sales and/ or hotels, preferred
• Ability to respond to guest requests with a high level of patience, diplomacy and tact
• Strong organizational skills with attention to detail
• Ability to operate computers with proficiency in MS Office suite software
• Proper telephone etiquette necessary and comfortable with interaction with guests and the public
• Ability to follow written and/ or verbal instructions
• Ability and experience in setting up and maintaining filing systems
• Must maintain professionalism at all times, demonstrating courtesy and respect to guests and co-workers

Education:

• Associate or Bachelor's Degree in Business related major preferred, or a combination of relevant experience

Physical Demands:

• Must be able to stand, walk, & sit
• Must be able to bend, stoop, & crouch
• Must use hands to reach, grasp, handle, pull and push

The Lake House believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.