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Position Summary
The Associate Implementation Project Manager provides overall leadership and coordination of the implementation process as part of the onboarding of new customers or the migration of existing customers. The Associate Implementation Project Manager is responsible for seeing that the customer solution experience is executed smoothly, and results coincide with customer expectations and Karmak goals. The Associate Implementation Project Manager also has good customer service skills.
Essential Job Functions
· Define and maintain implementation processes, manage the implementation lifecycle and identify gaps in the process to Implementation management for correction.
· Be responsible for driving customer on-boarding projects toward successful completion; be accountable to all stakeholders (internal as well as external customers) for reporting the status and resolution of stated goals.
· Communicate clearly and openly with Customer’s Module Champions to understand expectations, gather feedback, and translate customer requirements into actionable items for implementation by the operations groups.
· Map a timeline and schedule to meet the project target and lead the implementation team to prepare for and plan a superior on-boarding process for every new customer.
· Provide coordination and leadership to team members tasked with installation, configuration, data migration, training and consulting (if sold)
· Identify and communicate project risks and roadblocks and work closely with operations managers to ensure complete and timely resolution.
· Manage the on-boarding schedule to meet the needs of customers while maximizing company revenue. Coordinate and communicate with all stakeholders to ensure that the schedule is workable and followed.
Essential Knowledge, Skills and Abilities
The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties. Additional responsibilities may be assigned by Karmak.
Full Time
IT Outsourcing & Consulting
$120k-160k (estimate)
06/23/2024
07/21/2024
karmak.com
CARLINVILLE, IL
200 - 500
1981
Private
BILLY J HEALY
$10M - $50M
IT Outsourcing & Consulting
Karmak is a provider of business management solutions for the commercial transportation industry.
The job skills required for Associate Implementation Project Manager include Project Management, Leadership, Onboarding, Initiative, Customer Service, Project Implementation, etc. Having related job skills and expertise will give you an advantage when applying to be an Associate Implementation Project Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Associate Implementation Project Manager. Select any job title you are interested in and start to search job requirements.