Summary/objective

The clinical assistant provides clinical support in a high-volume practice of orthopedic surgeons. The position is responsible for a wide variety of clinical and clerical duties.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assists patients to/from clinic areas
• Assist physicians during office visits
• Scribe patient information into the EMR system
• Retrieve patient information from EMR system
• Conduct preliminary patient evaluations
• Communicate information with patients as directed by physician
• Provide appropriate patient education regarding injuries
• Manage and prioritize phone calls and electronic communication
• Schedule patient testing
• Obtain prior authorizations

Competencies (Knowledge/Skills/Abilities)

• Excellent customer service skills
• Ability to multi task effectively
• Highly organized
• Able and willing to handle high patient care volume on a daily basis

Supervisory responsibilities - None

Work environment

• This position is performed in a typical, professional medical office setting

Physical demands

• Continuous walking, standing, speaking, listening, computer use, phone use
• Occasional sitting, lifting up to 50 pounds

Travel required

• Some travel required to various Forté locations in the Indianapolis area

Required education and experience

• Minimum three (3) years of clinical assistant experience is required
• Experience with and Electronic Medical Records (EMR) system is required
• CMS regulatory and compliance standards knowledge is required

Preferred education and experience

• Orthopedic or Sports Medicine experience is preferred
• Certified/Registered Medical Assistant or Certified Athletic Trainer strongly preferred
• Blood draw experience is preferred
• Five (5) years of clinical assistant experience is preferred

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.